The Platform

Core Modules

Visitor Management

The Platform

Core Modules

Visitor Management

AccessFlow
Visitor
Management

Invite, pre-register, track, communicate and assign
access control to visitors across your facilities.

AccessFlow goes beyond visitor management. We deliver governance-critical infrastructure that organisations in high-risk and complex environments rely on for security, compliance, and operational assurance.

Future of Visitor Management

AccessFlow goes beyond traditional visitor management systems by delivering identity governance for non-employees, ensuring security, compliance, and operational assurance in regulated, high-risk environments. Our platform is trusted globally because it reduces organizational risk, improves audit confidence, and provides real-time identity assurance, all while integrating seamlessly with leading access control systems like Genetec, Gallagher, Inner Range, and Verkada.

Your entrance can’t always have a staff member, but your compliance requirements never stop.

Unmanned entry points lead to unchecked visitors, unverified contractors, and serious safety and compliance risks. AccessFlow’s smart visitor management kiosk solves this entirely, automatically qualifying, checking in, and granting access to everyone who arrives, around the clock

Key Business Outcomes

Regulatory Compliance

Audit-ready reports generated in minutes; complete documentation for APRA CPS 234, AML/CTF, Privacy Act, ISO 45001, and Work Health & Safety obligations

Operational Efficiency

80%+ reduction in administrative overhead; eliminate manual credential management and paper-based processes

Risk Mitigation

Zero-touch access control enforcement; complete audit trail linking approvals, training, compliance status, and physical access events

Security Assurance

Identity verification, time-bound credentials, automatic expiry, and comprehensive visitor/contractor oversight

Scalability

Single platform managing unlimited sites, personnel, and visitors with consistent policy enforcement

12–18
month ROI - administrative efficiency gains
0
compliance findings related to visitor/contractor access controls
80%
reduction in emergency mustering time
100%
elimination of manual access control credential programming

Presenting The AccessFlow Visitor Management System

AccessFlow is more than a check-in tool, it’s a governance-critical visitor management platform designed to simplify visitor experiences while safeguarding your facilities. Our system ensures security, compliance, and operational assurance through intelligent, situationally aware settings.

AccessFlow Visitor Management is a best-in-class solution consisting of:

An intuitive Configuration App to manage the behaviour, security and design of the system.

Physical and Contactless Kiosks to manage check-ins and check-outs for sites.

A live Dashboard App to track visitor activity, assign access control, communicate in emergencies & create reports.

With AccessFlow Visitor Management I can

Enhance the visitor experience with fully tailored and dynamic, kiosk check-in processes based on location, schedules or visitor types.

Enhance site security with integrated visitor identity checks, validating government- issued IDs in real time to ensure only authorized individuals are granted access.

Qualify my employees are fit to work each day through health testing measures before enabling their site access.

Centralise emergency management and mustering of all visitors, contractors and employees on my site.

Be notified for when persons of interest or blacklisted
individuals attempt to enter site.

Integrate to major access control platforms, reliably and affordably.

A Solution for Every Workplace

Manufacturing

Protect your facilities, employees, and visitors with a customized sign-in experience tailored to your operations.

Banking

Streamline visitor and employee sign-ins with a secure, intuitive, and easy-to-use software solution.

Logistics & Transport

Easily identify visitors and contractors and replace manual processes with one centralized system.

Mining

Stay compliant with health and safety regulations and gain full visibility of staff, contractors, and visitors across your sites.

Education

Track student, staff, and visitor movement while ensuring compliance with strict security requirements.

Monitor Activity
Across All Of Your Sites

Activity monitoring (e.g., Check-in, Check-out) of a particular kiosk at a site or, across all sites.

For a multi-site and multi-kiosk model, this helps your organisation track any bottlenecks in real-time.

Quickly create muster reports and initiate emergency management procedures.

See in real-time everyone that is on site with an active access control credential.

Our Range of Self-Service Kiosks

AccessFlow Global's intelligent kiosk ensures every visitor and contractor is properly qualified, checked in, and safely granted access , even when no staff are present at your site.
Book a Free Demo
Neo24L Kiosk
Neo22L Kiosk
Sprocket stand Kiosk
iPad or Tablet
QR Code Sign-in

A sleek kiosk with Value and flexibility

These Integrated Self-Service Kiosks designed to support the entire sign-in process for Visitor, Contractors or Staff arriving at a facility.

Native Kiosk App

We make visitor management simple with our bespoke iPad and Android kiosk apps. Guests can register in seconds, check in using pre‑registration QR codes, complete identity verification, capture photos, and more , all through a smooth, intuitive self‑service experience. AccessFlow automates every step of the arrival process, so your workplace stays secure, compliant, and welcoming without adding pressure to your front desk.

Built for Every Environment

Purpose-built kiosks designed for demanding environments

Safety & Secure Access

Screen visitor details in real time, enforce site policies, conduct health or compliance checks, and maintain full accountability with emergency mustering capabilities. Your site stays protected while your workflows stay uninterrupted.

Custom Kiosk Solutions

Tailor your visitor management experience to reflect your brand
We don’t believe in one-size-fits-all. Your visitor management kiosk can be fully customised to showcase your brand identity—colours, logos, messaging, and more creating a seamless and memorable experience for every visitor.

What our customers are saying about AccessFlow Visitor Management

AccessFlow has been a game-changer for our business. Their web-based platform is incredibly easy to use, making our daily operations so much more efficient. The support team is always amazing—quick to respond, knowledgeable, and genuinely committed to helping us succeed. We couldn’t be happier with the results and highly recommend AccessFlow to anyone looking for a reliable and user-friendly solution.

- Adam Corsini

Certis Group

Streamlined Visitor Management for our Enterprise clients

- Daniel Szuba​

KPMTEC Electronic Security Pty Ltd

Achieved complex solution design and implementation. Great customer support and added value to our clients.

- Jeremy Xu​​

ARA Security

Visitor Management Users and Roles

AccessFlow recognises the individual user roles that function across the Visitor Management platform.

Each role type can be setup with specific permissions to ensure they can only perform their allocated duties.

Facility/Security/ Health

& Safety Manager

  • Automate Sign-In Profiles Switching
  • Muster Reports and Check-off
  • Scheduled Activity Reports
  • CCTV Integration
  • Invitation Approvals
  • Access Request Approvals

Security Guard/Receptionist

  • Activity Dashboard
  • Visitor Check-in
  • Watchlists and Alerts
  • Assign Access Control Credential
  • Assign Lockers, Meeting Rooms & more
  • Emergency Messaging

Visitor /Employee

  • Pre-Registration before arrival
  • QR Code for Fast Check-In/Out
  • Sign-in with Access Control Credential
  • Questionnaires & Declaration
  • Emergency Notifications
  • Access Requests
  • Screening – Drug & Alcohol Testing

Host/Escort

  • Custom Invitations
  • Customisable Visitor Types
  • Email and SMS Notifications
  • ACS or AD Import
  • Integration with Outlook, Slack, etc.
  • Lobby Mode
  • Deliveries

System Integrator /Administrator

  • Remote Kiosk Management
  • QR Code-Based Kiosk Tablet Registration
  • Workflow and Sign-In Profile Builder

Recommendations

AccessFlow Visitor Management FAQs

General Questions

What is the AccessFlow Visitor Management Dashboard?

AccessFlow Visitor Management Dashboard is a web-based portal used by Security Operators and Receptionists to manage and monitor site access in real time. Visitors can check in either through self-service kiosks on-site or manually by a Security Operator, instantly updating the dashboard so staff always know who is present. The portal covers the full visitor journey — from pre-registration and identification through to check-in, check-out, and automated host notifications. Security Operators and Receptionists can screen visitors directly using the built-in Operator Challenge Mode, and manage a watchlist by adding flagged individuals straight from the dashboard, preventing unauthorised access and improving overall site security.

Who can use the Visitor Management Portal?

The portal is designed for operators who can manage visitor check-ins, invite visitors, view reports, manage watchlists, assign access cards, and communicate with visitors and hosts. Depending on their privileges, operators have varying levels of access to different features.

How do I access the Visitor Management Portal?

To access the portal, you need to be provided with the URL and tenancy name of the AccessFlow Visitor Management System. Once you have these credentials, you can log in through the web interface.

What are the key components of visitor management?

Key components include visitor registration, check-in and check-out processes, visitor identification, communication protocols, and watchlist management. These features work together to enhance security, streamline operations, and ensure safety and accountability.

Sites and Locations

What is a Site in AccessFlow?

A Site is a physical location or facility designated for visitor check-in where individuals are required to be physically present. Sites typically have specific hosts, kiosks, and established check-in protocols (sign-in profiles) to manage visitor access and enhance security.

Can I manage multiple sites from one dashboard?

Yes, the Visitor Activity Dashboard allows you to view and manage multiple sites, with the ability to easily switch between different site views and display real-time data for each location.

Visitors

What is a Visitor in AccessFlow?

A Visitor is a person who can check in and check out of a Kiosk. Their data includes first name, last name, mobile number, and email address, along with additional information captured through photo capture and custom fields. Visitors can be of various types such as employees, workers, or general visitors.

How can visitors check in?

Visitors can check in through several methods: using a Kiosk (floor-standing device or web-based via QR code), manually by an operator, using their permanently assigned access card, or through a pre-sent invitation. Returning visitors can check in using their email address or mobile number.

How do I add or edit visitor information?

Operators can add, edit, delete, and manage visitor information through the My Visitors page. You can add visitors individually or upload a list of visitors from a CSV file for bulk additions.

Can I delete a visitor from the system?

Yes, operators with appropriate privileges can delete visitors using the My Visitors page. This allows you to maintain an up-to-date database of visitors.

The AccessFlow Unified Operations Management Platform

Unify Visitor Management With Your
Most Critical Business Systems and Processes Across Your Facilities.

Visitor Management is just one component of the AccessFlow Unified Operations Management Platform built to connect services, and enforce compliance, simplify operations, and automate critical processes for organisations across the globe.

Explore The Other Modules